Refund Policy
Last updated: 2026-10-18
Every tool on Worker's Studio is free. There are only two kinds of payment on the site — digital-download purchases and the optional "buy me a coffee" donation — and neither is normally refundable. This page explains why, and the narrow cases where we will still refund you.
Digital downloads
A digital file is delivered once we've confirmed your payment and sent the download links. Because a downloaded file can't be "returned", we don't refund for a change of mind after delivery. If a file is corrupted, won't open, or clearly doesn't match its product description, contact us within 14 days of receiving the links and we'll send the correct file, or refund you in full if we can't. Download links work for 7 days and up to 5 downloads per file; if yours expire before you've downloaded, contact us and we'll reissue them for free. Orders must be paid within 7 days of being placed; unpaid orders are cancelled automatically and never charged.
"Buy me a coffee" — donations
A "buy me a coffee" payment is a voluntary donation. You receive nothing in return for it — no unlock and no feature. Because it is a gift rather than a purchase, it is non-refundable.
When we will refund you
We will refund you in full if something went wrong on our side — for example: you paid twice for the same order; you transferred more than the amount due (we refund the difference); you paid for an order that had been cancelled; a donation was charged twice; or another clear, undisputed technical error. Contact us within 14 days of paying, through the Contact page or at mindwalkmo@gmail.com, with the payment date, the amount, the order number (if any) and the email address you used. We review each request by hand: shop orders paid by FPS are refunded by FPS transfer to the account you paid from; online donations are refunded through Airwallex to your original payment method, usually within 5–10 business days depending on your bank or card issuer.
Your statutory rights
Nothing in this policy limits any refund or cancellation right you have under mandatory consumer-protection law in your country or region. Where such a law gives you a stronger right than this policy, that law applies.
Chargebacks
If you believe you were charged in error, please contact us first — we can almost always resolve it faster than a bank dispute.
Contact
Refund requests and questions: mindwalkmo@gmail.com, or the Contact page.